1. GENERAL INFORMATION
2. WHAT PERSONAL DATA WE COLLECT AND HOW WE USE IT
You can use most of our website without having to provide us with personal information. Information when contacting us:
Information about your visit and use of our website: We collect certain information when you visit our website, such as your IP address the category of the device, the browser and the type of internet browser, clicks and views. We use this personal information as necessary for our legitimate interests so that we can promote our products and services to our users and website visitors so that we can attract more users and improve sales of our products and services. We will retain personal data for a maximum period of 14 months.
Information about your online searches (clicks and views), your settings on our website, your requests to the customer service department and contact history can be combined by us. This information allows us to use various channels to manage relationships and market our products and services through email, social media, online advertising, which may include customizing the content of the website and offers so that they are tailored to your preferences. Your data will not be used for direct marketing purposes. We will retain personal data for the purposes for which they are stated above for a period not longer. Maintenance and optimization of our website: Your personal data will also be used to maintain and analyse our website to address performance issues, improve accessibility and the user experience. We register all use of our website. The information will be retained for a maximum period of 14 months. The logs of use of our website will be deleted within 14 months after their creation.
3. HOW WE SHARE YOUR PERSONAL DATA
We may need to share personal information with third parties to help us provide you with services and products and to manage our Website. These third parties are:
- service providers, when necessary, to provide us with a service and to provide us with data analysis services;
- service providers that help us organize campaigns and promotions; advertising companies as a first and third party;
- media agencies for marketing and research purposes.
These countries may be located in the European Union or in other countries in the European Economic Area or elsewhere in the world. When personal data is stored by us outside the EEA, we will ensure an appropriate level of protection of the transferred data. We require service providers to use appropriate measures to protect the confidentiality and security of personal data. We may need to provide personal data to law enforcement authorities in order to comply with a legal obligation or court order.
4. SECURITY OF PERSONAL DATA
5. KEEPING YOUR PERSONAL DATA
6.1. WHAT ARE COOKIES?
6.2. COOKIES USED ON THE WEBSITE
Functional cookies are essential and help you navigate the website. They improve the convenience for website visitors. These cookies ensure that you have to pass the age check once and your basket will be saved during all steps of the payment process. These cookies also help maintain the security and basic functionality of the websites.
GOOGLE ANALYTICS COOKIES
Advertising cookies will remember your preferences for products and pages, and that you have generally visited the website. We strive to provide you with ads that are relevant to you and your interests on other online platforms, if any, based on your visits and browsing behavior on our website and other third-party websites. Based on these interests, we develop a segmented profile and then adapt the content and ads of our website to different customer groups. Third parties who set cookies through our website may also try to understand your interests, and this information may also be used to present content or advertisements that are more likely to interest you on websites other than www.esseterre.bg. In this case, the information about your current visit to the website may be combined with information from previous visits to websites other than ours. These advertising cookies are also used to limit the number of times you see an ad, as well as to measure the effectiveness of ads. Even if these advertising cookies are not used, please note that you will see ads on our website; however, these ads will not be in your best interests. For example, these ads can be modified according to the content of the website. You can compare this type of content-related ad to TV ads. For example, if you watch a culinary program on TV, you will often see an advertisement for cooking products during ad units while this program is on.
6.3. CONTROL YOUR COOKIE SETTINGS
6.4. OVERVIEW OF COOKIES
Below is a complete list of cookies used on www.esseterre.bg:
6.5. CONCLUDING REMARKS
7. SOCIAL MEDIA
You can choose to share information on our website through social networks such as [Facebook, Instagram, LinkedIn and YouTube]. This means that the information you share – with your name and preferences – will be visible to visitors to your personal pages. We encourage you to carefully read the privacy policies of social networks, as they are applicable to the processing of your personal data by these countries.
9. YOUR RIGHTS FOR ACCESS, CORRECTION, DELETION, RESTRICTIONS AND PORTABILITY OF DATA
You have the right to request an overview of your personal data processed by us or on our behalf. You have the right to have your data corrected, deleted or limited (as appropriate).
10. YOUR RIGHT TO OBJECT
You also have the right in certain circumstances to require us to stop processing your personal data, but when we have compelling legal grounds, we will continue to process your personal data. However, you have the right to object to our use of your personal data for direct marketing purposes, including profiling (if processed for these purposes), and when you do, we will accept your request. When you have given us your consent to the use of your personal data, you have the right to withdraw your consent, without prejudice to the lawfulness of our use of this data before withdrawing your consent.
12. CONTACT DATA