Site Policies


Welcome to our website To visit this website, you need to be at the legal age under the Bulgarian law. The terms of USE together with the Privacy and Cookie policy regulate the use of this website.


These Rules apply to all visits and all uses of this website to as well as to any information, recommendations and / or services provided to you through this website (the “Information”). By using this Website, you agree to the applicability of these Terms. We would like to note that these Rules may change over time. Such changes may take effect immediately upon publication of the amended Rules. We advise users of the website to review the Rules regularly for possible changes.

Information and liability

The information serves for the purpose of informing the consumers, not providing advice. Esseterre Bulgaria shall not be liable for damages resulting from the use (or inability to use) of this Website, including damage caused by computer viruses, incorrectness or incompleteness of the information, except in cases where this information results from intentional misconduct or serious negligence on the part of Esseterre Bulgaria EOOD. Esseterre Bulgaria EOOD takes no additional liability for damages that may have arisen from the use of electronic devices for communication, including, but not limited to, damages caused by failure or delay in the supply of electronic communications, interruption or manipulation of electronic communications by third parties or by computer programs used in electronic communication, as well as due to the transmission of viruses.

Intellectual property rights

The Website and all its content, features and functions (including but not limited to all information, software, text, display, images, video and audio, as well as the design, selection and layout of the above) are the property of Esseterre Bulgaria EOOD, its licensors or other suppliers of such materials are protected by copyright, trademark, patent, trade secret and other intellectual property and property rights laws. You may use this Website only for the purposes set out in these Rules. You have the right to make copies of (parts) of the Website for personal use. You may not use any part of the content of our Website for other purposes without any written permission from Esseterre Bulgaria EOOD.


You consent to indemnify us for and against any action, claim or liability arising out of or in connection with any breach of these Rules by you or any illegal use of this Website.

Other terms

Each of the paragraphs of these Rules acts independently. If any court or competent authority decides that any of them is illegal or legally invalid, the remaining paragraphs will remain in force. These Rules are governed by the laws of Bulgaria. Any dispute arising out of or in connection with the use of the Website will be settled by the relevant courts.

Privacy Policy

General Terms

Esseterre Bulgaria EOOD, with address Dvanadeseta Street #12, Dobrich 9300, Bulgaria, controls the processing of all personal data collected through this website, respects your personal information and complies with all applicable privacy laws. Esseterre Bulgaria EOOD processes only personal data that users voluntarily provide to Esseterre through the Website.

Data transfer, storage and processing

The transfer, storage and processing of personal data collected through this website are protected by technical means. If your personal data has not been used for 12 months, Esseterre Bulgaria EOOD will delete your data. Esseterre Bulgaria EOOD may provide your personal data to third parties if it is necessary for the services available on the Website, and these third parties will process them in accordance with the instructions of Esseterre Bulgaria EOOD. Esseterre Bulgaria EOOD undertakes not to provide your personal data to third parties, except in cases where it is required by law to do so.

Cookie Policy

The website will use so-called cookies. Cookies are small text files that the Website stores on your user device. You can view the cookies used on the Website in the Privacy and Cookies Policy.


Please, email us at in case of questions about this website.



Esseterre Bulgaria EOOD or “we” or “us”) is the controller of the processing of all personal data collected through this website dedicated to Esseterre Bulgaria respects the privacy of your personal life and is committed to protecting and managing your personal information in accordance with our legal responsibilities under applicable data protection laws. Please read this Privacy Policy carefully, as it contains important information that will help you understand our practices regarding any personal information you provide to us or that we otherwise collect in the context of the Website (“Personal Data”).


You can use most of our website without having to provide us with personal information. Information when contacting us:

Information about your visit and use of our website: We collect certain information when you visit our website, such as your IP address the category of the device, the browser and the type of internet browser, clicks and views. We use this personal information as necessary for our legitimate interests so that we can promote our products and services to our users and website visitors so that we can attract more users and improve sales of our products and services. We will retain personal data for a maximum period of 14 months.

Information about your online searches (clicks and views), your settings on our website, your requests to the customer service department and contact history can be combined by us. This information allows us to use various channels to manage relationships and market our products and services through email, social media, online advertising, which may include customizing the content of the website and offers so that they are tailored to your preferences. Your data will not be used for direct marketing purposes. We will retain personal data for the purposes for which they are stated above for a period not longer. Maintenance and optimization of our website: Your personal data will also be used to maintain and analyse our website to address performance issues, improve accessibility and the user experience. We register all use of our website. The information will be retained for a maximum period of 14 months. The logs of use of our website will be deleted within 14 months after their creation.


We may need to share personal information with third parties to help us provide you with services and products and to manage our Website. These third parties are:

  • service providers, when necessary, to provide us with a service and to provide us with data analysis services;
  • service providers that help us organize campaigns and promotions; advertising companies as a first and third party;
  • media agencies for marketing and research purposes.

These countries may be located in the European Union or in other countries in the European Economic Area or elsewhere in the world. When personal data is stored by us outside the EEA, we will ensure an appropriate level of protection of the transferred data. We require service providers to use appropriate measures to protect the confidentiality and security of personal data. We may need to provide personal data to law enforcement authorities in order to comply with a legal obligation or court order.


We will take appropriate technical, physical and organizational measures to protect the personal data collected through the website against misuse or accidental, unlawful or unauthorized destruction, loss, alteration, disclosure, acquisition or access that are in accordance with applicable laws and regulations, data security and privacy. However, no internet-based website can be 100% secure and we cannot be held responsible for unauthorized or unwanted access that is beyond our control. Our website may contain links to other websites. We are not responsible for the privacy practices, content or security of those other websites that are not governed by this Privacy Policy. We encourage you to always read the privacy policies of these other websites carefully.


We will retain your personal information for as long as required by law, or as long as necessary to provide you with all requested services or for any of the other purposes listed in this Privacy Policy. The specific retention period is set out in this Privacy Policy for each of the relevant purposes. We will take reasonable steps to destroy or identify the personal data we hold if they are no longer needed for the purposes described above or after the expiry of the specified retention period.


Much of the information set out in this Privacy Policy is collected through the use of cookies and similar techniques. Cookies are small text files containing a small amount of information that are downloaded and can be stored on your user device such as your computer, smartphone or tablet. The techniques we use, which may be similar to cookies, are tracking pixels, Java scripts, bookmarks and web beacons. These cookies and similar techniques are sometimes needed to remember your account, language, and country settings, but they also allow us to evaluate and analyse your behaviour on our website and to show you personalized ads on our website or websites. third parties. If necessary, you will be asked to give your consent to the use of cookies.


Cookies are small text files containing a small amount of information that are downloaded and can be stored on your user device, e.g., your computer (or other devices that can use the Internet, such as a smartphone or tablet). IN we can use similar techniques, such as pixels, web tracking codes. For optimal consistency, all of these combined techniques will be referred to as cookies. This Cookie Policy provides information about the cookies we use and why we use them. Our Privacy Policy contains a detailed description of other information we may collect and how we may use your personal information.

6.2. COOKIES USED ON THE WEBSITE uses several different types of cookies. Some of them are session cookies, which are temporary and allow us to link your actions during a browser session. Session cookies are deleted when you close the browser. Other cookies are persistent cookies that remain on your device for the period of time specified in the cookie. The website uses cookies for the following purposes:


Functional cookies are essential and help you navigate the website. They improve the convenience for website visitors. These cookies ensure that you have to pass the age check once and your basket will be saved during all steps of the payment process. These cookies also help maintain the security and basic functionality of the websites.


Google Analytics cookies help us understand the behavior of our visitors and the use of the website in an aggregate way. For example, we may use these cookies to understand how visitors use our website. This means we can understand what works and what doesn’t, allowing us to continually improve the website and measure how effective our ads and communications are. We use Google Analytics cookies to get a complete picture of the habits and volume of visitors and to help improve the overall experience of our website. You can opt- out the use of cookies by selecting the appropriate settings in your browser as described above. Additionally, you can prevent the collection and use of data by Google (cookies and IP address) by downloading and installing a browser plug-in available at You can disable the use of Google Analytics by using the disable Google Analytics link. This link creates a opt-out cookie that prevents your data from being further processed. For more information about Google Analytics cookies, please see the Google Help Pages and Privacy Policy.:

Google’s Privacy Policy Google Analytics Help pages


Advertising cookies will remember your preferences for products and pages, and that you have generally visited the website. We strive to provide you with ads that are relevant to you and your interests on other online platforms, if any, based on your visits and browsing behavior on our website and other third-party websites. Based on these interests, we develop a segmented profile and then adapt the content and ads of our website to different customer groups. Third parties who set cookies through our website may also try to understand your interests, and this information may also be used to present content or advertisements that are more likely to interest you on websites other than In this case, the information about your current visit to the website may be combined with information from previous visits to websites other than ours. These advertising cookies are also used to limit the number of times you see an ad, as well as to measure the effectiveness of ads. Even if these advertising cookies are not used, please note that you will see ads on our website; however, these ads will not be in your best interests. For example, these ads can be modified according to the content of the website. You can compare this type of content-related ad to TV ads. For example, if you watch a culinary program on TV, you will often see an advertisement for cooking products during ad units while this program is on.


Once you have given us your consent to the use of cookies, we will store a cookie on your computer or device for future storage. If you wish to withdraw your consent to cookies at any time, you will need to delete the cookies through the settings of your internet browser. You need to do this through the browser settings for each browser you use. Please note that some of our services will not work if your browser does not accept cookies. However, you can allow cookies from certain websites by making them “trusted websites” in your internet browser. The following links can help you manage your cookie settings, or you can use the “Help” option in your internet browser for more details.


Below is a complete list of cookies used on

  • catAccCookies
  • qtrans_front_language
  • wp-settings-2
  • wp-settings-time-2


Esseterre Bulgaria EOOD is responsible for periodically updating this Cookie Policy when necessary. Any changes to this Policy will be posted on the website of our website and will be communicated to you as far as possible. You can view this webpage for the current version. If you have additional questions and / or comments, please contact us via email:


You can choose to share information on our website through social networks such as [Facebook, Instagram, LinkedIn and YouTube]. This means that the information you share – with your name and preferences – will be visible to visitors to your personal pages. We encourage you to carefully read the privacy policies of social networks, as they are applicable to the processing of your personal data by these countries.


You have the right to request an overview of your personal data processed by us or on our behalf. You have the right to have your data corrected, deleted or limited (as appropriate).


You also have the right in certain circumstances to require us to stop processing your personal data, but when we have compelling legal grounds, we will continue to process your personal data. However, you have the right to object to our use of your personal data for direct marketing purposes, including profiling (if processed for these purposes), and when you do, we will accept your request. When you have given us your consent to the use of your personal data, you have the right to withdraw your consent, without prejudice to the lawfulness of our use of this data before withdrawing your consent.


We will periodically review this Privacy Policy and make updates when necessary. Any changes to this Privacy Policy will be posted on our website and, as far as is reasonably possible, will be communicated to you.


If you have any other questions, objections to the use of your personal data or a complaint regarding this Privacy Policy or in connection with the processing of your personal data, please contact us via email: In addition, you have the right to file a complaint to the Commission for Personal Data Protection at 1592 Sofia, Blvd. “Prof. Tsvetan Lazarov” №2,, e-mail: